FAQs
Our cakes
Our single tier cakes are available in 5”, 6”, 8” and 10" wide and are approx 5”-7" high depending on flavour.
However, our Mini Message, Vintage and Cake Of Hearts are all shorter, coming out between 3"-5" high.
Our 2 tier cake consists of a 8" wide cake sitting beneath a 6" wide cake. The height of this is approx 12-14" high, depending on flavour.
Again, our Mini Message, Vintage and Cake Of Hearts are all shorter.
No, the large majority of our toppers are made using card and are not edible.
Yes, please click here to submit an enquiry.
Yes, please click here to fill out the form.
Yes! However, we do not offer gluten free and vegan cakes together.
Yes, we do! However, please note that our kitchen handles nuts, so we cannot completely guarantee the absence of cross-contamination. We take every precaution to minimise this risk.
Ordering
3 days, unless fully booked! If you need something sooner, contact us and we'll see if we can accommodate.
Yes! We offer gluten free, diary free, eggless and vegan cakes.
Cakes are to be stored in the fridge and taken out approx. 1-2 hour before being cut, depending on the room temperature. Please follow the instructions on/inside the box for further information.
If you wish to cancel your order, a full refund will be issued, as long as we are given 5 working days notice for non themed cakes/cupcakes, and 7 workings days notice for themed/logo cakes/cupcakes.
5 working days notice for non themed cakes/cupcakes, and 7 workings days notice for themed/logo cakes/cupcakes.
5 working days. Once changed, the cancellation policy no longer applies.
Sometimes! Please call us to see if we are able to do, but keep in mind there may be an additional charge during busy periods.
3-4 days.
Delivery & Collections
Yes! We operate a hand delivered service to parts of London, Hertfordshire, Middlesex and Buckinghamshire. Please click here to see where we deliver to.
Varying between £4.99, £9.99 and £14.99, depending on the distance from us.
Simply select the required date at checkout.
If your desired date is not available, please be note that our cakes stay fresh for 3-4 days in the fridge.
We deliver anytime between 8am and 6pm and you will receive an email one day before your order is due with a narrower time slot. Tracking is provided on the day via SMS and email.
Yes, Monday - Saturday.
Monday to Friday: 2pm - 4pm
Saturday: 10am - 11am
Getting in touch
020 3375 3310
Unit 4 Park Industrial Estate, Hertfordshire AL2 2DR google maps
Monday to Friday: 9am - 5pm
Saturday: 10am - 11am
Please note that we do not have a physical store front that is open to the public.
All cakes are made to order and we do not have any spares in stock.